Customer Reviews Across All 9 Lynch Locations

"The service center is excellent at this location! They always do quality work and within a reasonable amount of time. I appreciate the honesty of the staff regarding my vehicle's needs and their pricing is not unreasonable for being a dealership. Thanks again Ford!"

"We had an absolutely wonderful experience working with Randy at Lynch of Mukwonago! He made purchasing our new vehicle easy, smooth, and enjoyable from start to finish. Randy prepared so much ahead of our arrival, which made the entire process incredibly efficient. He was easy to work with, prompt with his communication, and genuinely cared about making sure we had a great experience. In fact, this was by far our best experience purchasing a vehicle! What really stood out to us was how Randy went above and beyond even after the purchase was complete. He stayed after hours, after the shop had already closed for the night, to take the time to walk us through all of the features of our new vehicle. He never made us feel rushed and made sure we felt comfortable and confident with everything before we left. That kind of dedication and customer service is truly exceptional and very much appreciated. We absolutely love our new vehicle and are so grateful to Randy for making the entire experience such a positive one. If you’re looking for someone who is knowledgeable, responsive, and truly committed to his customers, we highly recommend Randy at Lynch Chevrolet of Mukwonago!"

"My husband and I were looking around at cars and the first stop was at Lynch. Jack greeted us with a smile and was able to answer all our questions. We left that day still considering other options but once we tried out different cars and salespeople we weren’t as impressed. The car and overall experience with Jack was better by far. We felt no immediate pressure to purchase a car. A new car similar to the one we were looking at came in and he told us about it right away. He kept us in budget while also being able to meet all our needs and more. Once we saw this car, we knew it was a done deal. We talked with Alex who deals with the finances and he was extremely personable and knowledgeable. The process was smooth and they were very willing to work with our schedules. Overall our experience at Lynch was top notch and we would highly recommend this dealership!"

"Phil Palmer and Brandon Grimes did an excellent job to get the best rate and monthly payment for my recent truck purchase. They went extra distance to help me out. Plus, their overall staff are very professional and knowledgeable. Thank you Lynch Chevrolet Kenosha!"

"Great experience. Danny Mathews was extremely helpful guiding us through the process. Truck arrived as advertised. Thank you. Bloomfield Garage Inc"

"Just purchased my GMC truck from Lynch in West Bend and I am completely happy with the experience. Maddie Gross was knowledgeable and professional, and was able to react quickly to lock-in a truck with my specific options. The rest of the team did a great job to streamline the paperwork. I spent less time at the dealer than any vehicle closing in the past. Thanks Maddie!"

"Had a great experience with my recent purchase of a 2026 Ram 4500. Tyler Kennedy went well above and beyond answering my questions and always being available. Thank you!!"

"I highly recommend Lynch Chicago, especially Tyler. He has been helping me since 2016, when I purchased my first new tow truck from him. Since then, we’ve continued buying trucks and equipment from Tyler, and he has always been great to work with. Tyler is one of the best person to deal with honest, knowledgeable, helpful, and always willing to go the extra mile. I’ve learned a lot from him over the years, and I truly appreciate his support and expertise. If you’re in the towing business and looking for new or used equipment, Lynch Chicago is definitely one of the best places to buy. I highly recommend Tyler and the team!"

"My 13 year old Durango was due for an upgrade, and after countless searches at other dealerships, Nick found the perfect 2026 Traverse for me. Nick was patient while I was deciding which one to choose but after I picked the one, he was very quick to help me wrap up the deal. The dealership worked around my work schedule, and got me in and out all on my lunch from work. Nick went through all the features, explained everything I needed to know, and I would highly recommend him and the Lynch dealership to all my family and friends!"

"I had a great experience with Lynch Chevrolet. I had a transmission issue, and the service team worked with GM to get part of the repair cost covered under warranty, which really helped with the unexpected expense. They were professional, helpful, and made the whole process as easy as possible. I really appreciate them going the extra mile to work with GM on my behalf. I would definitely recommend Lynch Chevrolet to anyone looking for a dealership they can trust!"

"Purchased a vehicle from Eddie H. It was a quick and easy purchase very helpful and the process was easy. Answered all my questions. Great doing business with you guys."

"Fantastic experience with the entire staff. I purchased a 26 high country Tahoe. Dan and his staff worked diligently to find the color and options I wanted and then went above and beyond to make the purchase flawless. Randy was a real help when we came back to the dealership on a saturday at closing time to help "once again" with all of the fancy gadgets this vehical has. Thanks again Randy for your patience. The lynch family of dealerships should be very proud of this team. Their knowledge of product and excellent customer service goes above and beyond ones expectation. Good job guys! If anyone wants a flawless car buying experience, please give these guys a chance. You will not be disappointed."

"We're in the market for a flatbed 3500. Met with Dan from sales and we explored all of our options from used to new. Dan is fantastic with getting you numbers for weights and the actual financing numbers. Unfortunately because we are in a bit of a hurry to get the vehicle and the distance from our shop, we did not road test and of the truck. We ended up going with a used Ram that had 55,000 mi on it. The first week or so I noticed a little bit of squeaking from the brakes but just assumed it was from sitting on the lot. After pulling off the tires and taking a look at the pads and rotors it was clear that they sold us a truck needing a brake job. I expected a lot more from a dealership this large but the fault is my own for not test driving. Would love to give them more stars but I feel as if they did not do a full inspection on the vehicle before selling."

"My wife and I looked at four different car dealerships and when we came to Lynch.....we had such a relaxing and enjoyable experience unlike the other dealerships which left us with high pressure sales and alot of stress. Jack Kleinke was so wonderful to work with. We would pop in to look before we were ready and he was always gracious and kind knowing that he was building a relationship, we felt that, and it paid off! Thank you ao much Jack for everything! Lynch has a very clean and inviting showroom and their employees are honest upfront and did not play any games with us. The BEST car buying experience we have had!"

"This is just my experience, but wanted to provide the review. I scheduled a test drive of the Alpha Romeo they had on site. Salesman wasn't ready at the time of the appointment, but only waited 10 minutes and the car was already parked ready to go so that was nice. Loved the test drive and knew I wanted the car. I asked 20 questions and got maybe 2 answers, understandable for the type of car, but he said he'd get me the info which he only gave me answers to 2 other small questions and never followed up on the others. Told the guy I wanted it but had an appointment to go to. He said no worries and that I just needed to put a deposit down, then sign some quick paperwork and it would take 5 minutes. I asked about the interest rate and another guy came by and acted like I was stupid to even ask about that saying 'what interest are you getting in the market.. then you shouldn't care.' It took the salesman 10 minutes to get me onto his computer before I could even start with the paperwork. 5 minutes in I knew it would take 20 minutes to fill it all in. 40 minutes and I was finally out the door after complaining that I don't like being late a few more times. Ended up being 10 minutes late. Next day my wife and I went back to get the vehicle. I told them I don't want any hassle, warranty, and I wanted this to be quick. The salesman was pleasant and talked for 5 minutes, then said just wait a minute and I'll get the finance manager to do the final paperwork. 30 minutes later we finally got to talk to the finance manager. She started on the warranty info and I said we don't want it and want to move on and finish quick. She acted like she didn't hear us, kept telling us about the warranties and then about personal stuff. This all took about 40 minutes. But I got the car and love it! About two weeks later, the oil change light came on, I asked the salesman about that and when we might expect the gift card promised when I bought the car. He said carfax showed the oil change was done at 28k miles (I bought it at 28,500), so he said don't worry about it. The card he said he would look into it. A week later no card and a new light came on saying, in flashing red, no oil and schedule maintenance. I wasn't going to ask the salesman since he sent me an AI bot message about what scheduled maintenance means just before. I scheduled an appointment with the service department thinking they might be able to help, but because the car kept saying no oil, I got the correct oil and put a few quarts in just so I could make it. A service person called and said they don't have the equipment to fix anything with this type of car so I'd have to go to a alpha romeo service center but to leave my appointment just in case and they'd call me the next day. I called international autos and they said don't drive the vehicle! I shouldn't have added oil and need to get it emptied and refilled at the correct levels or there could be serious issues. I found a guy near me, did that. 2 days later I canceled the appointment and then got a car from the service person a day late asking if I still had the appointment. What an experience... however, they did send the gift card after all this."

"Definitely the best place in the country to purchase tow trucks! Have ordered many trucks with Lynch and have never had any issues. I’ve worked with John for years and he is what makes the whole experience easy and enjoyable!"

"We had a great experience buying our truck from Alex and the whole team at the Lynch Burlington dealership. He was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to answer all of my questions and helped us find the right truck without any pressure. We really appreciate the excellent customer service and would definitely recommend Alex, to anyone looking to buy a vehicle. Thanks again for making it such a great experience!"

"Christian Rupp was my salesman and he knocked it out of the park what a cool dude!! Always professional and told me everything about the truck and he knows what he is doing if you need to buy a vehicle you know a guy! That guy is Christian he well take care of you!! Now the finance guy I believe his name is Eric another cool cat and handles he business professionally and he helped me get a great deal on the truck and the warranty I got all three and wow amazing! I was really confident after I bought my new ride with not having to worry about my purchase because he made it easy and painless lol! You boys are all friends keep it that way you are family amazing people that I met! And Grahm that moved on that's another good brother that moved to kenosha store! Good for you Graham I liked the other truck I bought from you! All in all thank you all very much that process was easy the way it should be! ROCK AND ROLL BROTHERS!!!"

"Took my 2026 GMC Sierra in for issues with my sound system in my truck. Was told there is no fix currently and GM is aware of the issue and a software update will be sent to me over the air. Unfortunately I could not take my truck to the dealer I bought it from since it is 5 hours away. Sound system is still having issues. Called the dealer I bought the truck from and they informed me there is a fix for the IOK radio. Doc ID 7136729. Also my first comp oil change resulted in oil leaking from the filter that was never addressed to me. Found oil on my driveway even though I was told they fixed the leak."

"We had an unusual vehicle situation that was caused by another business, and the service team at Lynch Ford in Mukwonago went above and beyond to help us through it. They were incredibly accommodating, patient, and professional every step of the way. It’s rare to find a dealership that genuinely cares about helping people, even when the circumstances are complicated. We are so grateful for everything they did and highly recommend Lynch Ford for their outstanding customer service. Shout out to Kirk for all his help!!"

"This was our first vehicle purchase at a dealership. Patrick smith was super helpful and amazing. Through the whole car, buying experience We did have an issue with the vehicle shortly after purchase. But the service department went above and beyond and making sure they fixed any problems. We had, I definitely would go back and purchase another vehicle. Thanks, Lynch."

"Highly Recommend for Integrity and Customer Care! I recently brought my vehicle in for service, and I cannot say enough good things about the professionalism and transparency of the team here. ​Dealing with unexpected repairs is always stressful, but the staff went completely out of their way to ensure I felt confident and informed. Scott, my service writer, was incredibly honest and upfront during the initial diagnostics. Later on, the Service Director, Tanya, went above and beyond—she personally put my vehicle back up on the hoist to take photos, walk me through the mechanical layout, and completely clear up a miscommunication regarding my underbody shields. ​It is rare to find a dealership service department that handles customer questions with this level of patience, respect, and genuine care. They earned my complete trust, and I will absolutely be back. Thank you, Tanya and team!"

"Maddie was wonderful and the experience was super easy. Drove from Rockford, IL to purchase and would definitely recommend Lynch Mukwonago. It was hassle free and smooth! Thank you!"

"I came in with no experience with buying a car and Tyler and the team exceeded my expectations! They were commutative and patient and they really wanted the best fit for me. 10/10 experience for being just a girl buying a car."

"This is the second time I'm replying to the survey. I was interrupted while taking it and when I returned I couldn't get to where I left off and the survey which was really my additional comments so here we go. We first met our salesman. Phil, when we stopped by to look at new cars in the parking lot he came over and introduced himself and he is very personable and easy to talk to and he listened to what we are looking for. He went out, got the keys, opened up the car and we looked at it. We didn't take it for a drive. We just wanted to know what the price would be and he explained that pretty much is what's on the sticker there. I said okay so we did not negotiate anything. We brought our car back or in fact he took our car and Phil got us a trade-in price which was $1,000 for our 2009 Impala. He did research for other vehicles in the area that might be closer to what we but not the color. Would also mention that Jacob who handled the financial end of it was able to transfer our Illinois plates which we had just renewed to the Tahoe. Much appreciated that. Bottom line Phil provided us with excellent customer service!"

"Just had a very easy transaction at Lynch today. The boys on the floor made it real easy for me to get in and get my new truck and get out. The detailing and appearance of the truck were just awesome. They went way over and beyond. Best dealership experience I ever had and at 64, that says a lot. Ty Tyler."

"We recently purchased a 2026 Silverado from the Burlington location, and it was hands down the best vehicle-buying experience we’ve ever had! Gas-powered 2500s can be difficult to find, so we were thrilled that they had exactly what we were looking for in stock—and it was even our preferred color. Prior to visiting, we reached out to share what we were looking for. When we arrived, the truck was ready for us to look at and test-drive, which kicked off the experience on a very high note. Throughout the entire process, everyone we interacted with was welcoming, professional, and easy to work with. We appreciated the fair pricing, the options presented to us, and the time they took to answer our questions and make sure we felt comfortable every step of the way. The dealership itself is beautiful, exceptionally clean, and very welcoming. Small touches like offering water and popcorn made us feel right at home and added to the overall experience. A huge thank you to Tyson, Tyler, Evan, Craig, and General Manager Geoff. Everyone was knowledgeable, friendly, and genuinely invested in providing a great experience. Their professionalism and hospitality were a big part of why we felt comfortable purchasing the truck the same day. If you’re looking for honest, knowledgeable people who truly care about their customers, we highly recommend Lynch. Thank you again—we’re thrilled with our new truck and look forward to enjoying it for many years to come. Overall, it was simply a great experience and a great day from start to finish."

"I bought a truck today from Lynch of Kenosha, and my sales representative, Kurt Martiny, was a huge help throughout the entire process. He answered all of my questions, was knowledgeable, and remained professional every step of the way. I initially came in the evening to work through the offer agreement, then returned the next day to finalize the purchase. Kurt and his team had all of the paperwork prepared and ready for me to review, making the process smooth and efficient. They got me on the road quickly with my new truck. I highly recommend Kurt to anyone looking for a vehicle. His excellent customer service made this a great buying experience, and I will definitely be returning to him for my next vehicle purchase."

"Great service department. Great communication and quality work. Thanks! Brenden kept me informed and assured me they were working diligently to resolve my warranty issue. Lynch is not the closest Dlr. to me but it's worth the extra drive for great quality work."

"My son is a broke college kid and was looking for a car. We spent a long and frustrating week shopping for a used cars at multiple other dealerships. We felt like every dealership we visited treated us the same way. My son said it best. “Dad…..it seems like nobody cares about what our needs are. They just want to sell us a car from their lot even if it they know it doesn’t fit us.” We finally ended up making the 45 minute drive down to Mukwonago to visit Lynch. From the minute we walked in and met Patrick, we felt like we were listed to and cared about. Patrick was nothing short of AWESOME. Zero pressure. Friendly. Listened to our needs. Understood our tight budget. We came to look at a car that we thought was out of our price range and he said he would see what he could do. After a brief visit with the sales manager, Patrick came back and said “we know how tough it is in this market, especially for a college kid. We are going to help him out.” He then gave us a price that we didn’t think would be offered. Well within our budget and no games! Such a great experience all the way around. Patrick and the entire team at Lynch are well worth the trip if you’re looking for a great buying experience. We will definitely be shopping with Lynch going forward. Thank you for understanding what car buyers really want and taking the time to listen. You’ve taken what is usually an annoying shopping experience and made it great. Thanks again Patrick!!!"

"Fred frank Robert took good care of me greate service"

"They really helped me out well. Marcus was great with an awesome personality. I got more than what i actually expected. I was in and out within 90 minutes, I for sure will be back."

"We had a really great experience with Lynch getting our 2026 Chevy Trax, and a huge part of that was our sales rep, Phil Palmer. He was awesome to work with from start to finish. He made the whole process as easy as possible, was super easy to talk to, and never made us feel pressured. He took the time to answer all of our questions and made sure we were comfortable every step of the way. Also, Horatiu Chintoan in financing was great. He answered all of our questions and made sure we fully understood the process and everything we were signing, which we really appreciated. What really stood out was how genuine and helpful everyone was, it didn’t feel like your usual car buying experience at all. Because of them, everything went smoothly and stress free. We’ll definitely be going back to Phil and the team at Lynch for all of our future vehicles and would recommend them to anyone looking for a great, painless experience!"

"We just purchased a used (new to us) Ford Edge. We had one of the BEST car buying experiences you could have! Steve was the sales person we worked with. We have bought new and used vehicles over the years and we sincerely feel that working with Steve was a true pleasure and he went out of his way to provide us with outstanding customer service. He was extremely knowledgeable about the vehicle we purchased and we left feeling like we knew how to use all of the bells and whistles the car had!!! We discovered after we drove the car out of the lot that it had a nail in the tire. Although it was a pain to need to drive all the way back to the dealership, they went out of their way to make it right! Not only did they give us a loaner car to use, the Manager John had all 4 of the tires replaced with new! We sincerely appreciated this extra effort to go above and beyond to make things right for us. I think their motto should be something along the lines of treating each customer like family as this is truly how they made us feel. Thank you for making buying a car such a pleasure and keep doing what you are doing. We will be recommending you to all of our family and friends!"

"My husband and I had the most wonderful and rewarding experience going through the vehicle purchase process with Jack Kleinke and team at Lynch Chevrolet. We worked with Jack for about three weeks before we were able to travel from Missouri to view and test drive our 2025 Chevy High Country. We made it to Lynch about 15 minutes late on 3-14, but Jack was kind and understanding. He was curious about our lives and our family and shared stories of his young life and family with us. We started our test drive at about 10:45 and by 1pm or so, we were leaving the dealership after making arrangements to purchase the vehicle. Everyone was so kind and generous to work with. Patti, the Finance Manager was thorough and fun as she worked through the complexities of selling a car to out of state customers. We met other team members like Taylor and Tom that greeted us and referred us to reputable restaurants to experience while we were in Milwaukee. This dealership and its employees function as a warm, big, family hug. Our truck was in top class shape and anything that was missing (like headphones for the infotainment center) was replaced by Jack before the car was shipped. Give Lynch a chance, I would do business with this team again if given the opportunity. Keep doing good work Jack, you have a phenomenal career and life ahead of you. Keep traveling and best wishes on your future endeavors. P.s. our truck made it to St. Louis on 3-20-26! The Pruitt Family."

"Bought my first flatbed here and want to thank Fred, Frank, Robert, and the entire staff for making the experience excellent. I will definitely be returning to purchase more trucks in the near future. Thank you, Lynch."

"Lynch Chevrolet GMC in Wisonsin delivered an outstanding experience from start to finish. Christian Rupp provided exceptional service - professional, responsive, and genuinely focused on making the process seamless. After some thorough vetting and research, I flew out from New Jersey to Wisconsin to purchase a new Hummer H2 for my wife as a Christmas gift, even though there was a local NJ dealership just blocks from my home. The local NJ dealership were dissapointing at best. The Wisonsin Lynch team picked me up from the airport, took the time to thoroughly explain every aspect of the vehicle, and were completely transparent throughout the process. Was the trip worth it??? Absolutely. I drove the H2 all the way back to NJ enjoying the vehicle and our beautiful country. My wife loves the truck, and Lynch made the entire experience smooth, trustworthy, and genuinely enjoyable. I would not hesitate to do it again - well done Lynch Chevrolet team and GMC!"

"Lynch Truck Centers has been supplying our South Texas towing company with top-of-the-line service and equipment for over 20 years. Their team is always professional, reliable, and goes above and beyond to make sure we have what we need to keep our business running smoothly. The quality of their trucks and support is second to none. Highly recommend Lynch Truck Centers to anyone in the towing industry!"

": ⸻ ⭐⭐⭐⭐⭐ I’ve had a fantastic 25 year relationship with the Lynch Group! The team is professional, friendly, and truly cares about their clients. Communication is always clear and timely, and the results have always exceeded my expectations. Highly recommend them to anyone."

"We were shopping for a specific vehicle so would go to the dealerships that had what we wanted. To us the vehicle sells itself. We met great sales people, but walked away from a couple good options because of how sales people made us feel. We kept looking back to Lynch in Burlington for a couple trucks, and finally spoke with Christian. He was real, took the time to answer all of our many questions, and was never pushy. We appreciated that he was personable and to the point. Yes, the truck brought us to Lynch, but we went to many dealers as well. Christian had us coming back as we made our decisions, and honestly, the way Lynch makes sure their vehicles are the best they can be, even with services after you purchase from them, showed us integrity. We drove over two hours to do business with Lynch, even though we found similar vehicles in our own area. The dealership did make the difference for us. Thank you Christian, Khara & Evan!"